GP appointment systems
Healthwatch County Durham will be:
- looking at the different ways that GP surgeries are managing their appointment systems
- listening to the experiences of patients to find out which systems are working and what could be better
- identifying and sharing examples of good practice
The survey into GP appointment systems is now live:
Have Your Say
We gather views from patients and the public about their experiences of health and social care services. We then use this information to make recommendations to improve future services.
What do you think about NHS and social care services?
Do you have an experience that your NHS or social care service could learn from? Please take five minutes to tell us about your experience. NHS and social care staff are doing everything they can to keep us well during these challenging times, but there might be things that can be improved. Your feedback can help services spot issues that are affecting care for you and your loved ones. We also want to know what is working well:
How has the Coronavirus pandemic affected you?
It is a really difficult time at the moment as the outbreak of Coronavirus (COVID-19), has had a profound impact on the way we live our day to day lives. We want to reassure you that Healthwatch County Durham is still here for you to listen, speak up and advise. We would like to hear about your individual experiences and stories on how things may have changed within your community. Both positive and negative pieces of feedback will help keep us informed and highlight what is being done/ what more could be done to support the people of County Durham. Experiences don't have to be exclusively health or social care related, it could simply be examples of neighborly kindness. Any feedback received is greatly appreciated and helps us understand how people and organisations are adapting during these unprecedented circumstances. Please see below on how to contact us:
Thank you and stay safe!