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Giving local people a voice on health and social care services in County Durham

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Have Your Say

We gather views from patients and the public about their experiences of health and social care services. We then use this information to make recommendations to improve future services.


 How has the Coronavirus pandemic affected you?

It is a really difficult time at the moment as the outbreak of Coronavirus (COVID-19), has had a profound impact on the way we live our day to day lives. We want to reassure you that Healthwatch County Durham is still here for you to listen, speak up and advise. We would like to hear about your individual experiences and stories on how things may have changed within your community. Both positive and negative pieces of feedback will help keep us informed and highlight what is being done/ what more could be done to support the people of County Durham. Experiences don't have to be exclusively health or social care related, it could simply be examples of neighborly kindness. Any feedback received is greatly appreciated and helps us understand how people and organisations are adapting during these unprecedented circumstances. Please see below on how to contact us:

Freephone: 08003047039

Text: 07756654218

Email: healthwatchcountydurham@pcp.uk.net

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Thank you and stay safe! Embarassed 




Pharmacy Services 2020

Are you happy with the service you receive from your local pharmacy? Are there things you would like to see improve? Whether it is good or bad, we would like to hear your views on pharmacy services and would be grateful if you could complete the survey below:

Pharmacy Services Survey


Speak up in 2020

Do you have an experience that your NHS or social care service could learn from? We want to know more about your experiences of health and social care, what works and what you would like to improve. This survey only takes five minutes to complete, and can help improve the care you and your loved ones recieve: 

Speak Up 2020 Survey


Find your local services