Have your say
We gather views from patients and the public about their experiences of health and social care services. We then use this information to make recommendations to improve future services.
GP appointments survey
We are currently looking into the different ways in which GP surgeries manage their appointment systems - comparing triage systems (where a GP will call patients back for a telephone consultation) against the care navigator role (where trained staff talk to patients and signpost them to the most appropriate professional or service).
Please complete the survey to help us identify good practice as well as the things that could be done better.