News
Check here for the latest news and updates, which we'll add below. For a monthly summary of what's happening, take a look at our e-bulletins and sign up to receive our e-bulletin direct to your email every month!
Shotley Bridge Community Hospital Services- Project Update July 2020
Developments since May 2019: Since the last period of public engagement finished in May 2019, the CCG have taken on board comments that people made...
Help health and social care services recover from COVID-19 #BecauseWeAllCare
While NHS and social care services are doing everything that they can to support you and your loved ones, they need our help to know how they can...
NHS encourages personal responsibility as pubs reopen at the weekend
The NHS across the North East and North Cumbria is encouraging people to enjoy themselves responsibly as bars and pubs reopen on Saturday 4 July for...
Funding Progress for Shotley Bridge Consultation Plans
NHS plans to consult on services currently provided at Shotley Bridge Community Hospital have made progress today. Between March and May 2019, North Durham Clinical Commissioning Group (CCG) held a period of engagement to seek the public’s views on services currently being delivered from Shotley...
Make services easier to access say County Durham residents
Thousands of people in the North East and North Yorkshire have had a say on the future of NHS services where they live thanks to the Healthwatch #WhatWouldYouDo campaign. People in County Durham, together with residents from Northumberland, Tyne and Wear, Darlington, Teesside, Hambleton,...
Annual report highlights how our work is helping improve local services
Around 60 people joined us at Spennymoor Leisure Centre on 26 June for our annual meeting, which saw the launch of our annual report for April 2018-19. The report provides an overview of all our work and achievements during this period, such as: The work we have done to improve people’s experiences...
Helping GPs to help you
A checklist to help GPs make their services more accessible and responsive is being sent to all GP practices across County Durham – based on the feedback you’ve shared with us about your experiences. Endorsed by the local clinical commissioning group, our checklist and recommendations aim to help...
Wards taking better care of people's hearing aids after calls to our team
Last year, our information and signposting team noticed a spate of calls from patients in University Hospital North Durham (UHND) complaining that hearing aids or dentures had been accidentally lost or thrown away on the wards. We took this information to the patient experience team at County...
Improvements being made to wards following our Enter and View visits
Marianne Patterson, our project lead, recently attended a meeting of the County Durham and Darlington NHS Foundation Trust patient experience forum and was excited to hear a lot of talk about the Enter and View visits our team has carried out at the trust's main hospitals together with Healthwatch...
Shining our spotlight on hospital services
We've been busy gathering information about patient experience on a number of wards at University Hospital of North Durham. The aim was to help County Durham and Darlington NHS Foundation Trust improve the quality of services by identifying areas of good practice that can be shared between wards...
