Updates
Public Consultations for Stroke Rehabilitation Services at Bishop Auckland Hospital
People from County Durham and Darlington are invited to partake in the relaunched 10-week public consultations, affecting stroke rehabilitation...
Bishop Auckland Hospital Ward 6 Public Consultations
The people of County Durham have the opportunity to have their say on proposals for Ward 6 at Bishop Auckland Hospital, following the re-launch of...
Funding Progress for Shotley Bridge Consultation Plans
NHS plans to consult on services currently provided at Shotley Bridge Community Hospital have made progress today. Between March and May 2019, North...
Make services easier to access say County Durham residents
Thousands of people in the North East and North Yorkshire have had a say on the future of NHS services where they live thanks to the Healthwatch #WhatWouldYouDo campaign. People in County Durham, together with residents from Northumberland, Tyne and Wear, Darlington, Teesside, Hambleton,...
Annual report highlights how our work is helping improve local services
Around 60 people joined us at Spennymoor Leisure Centre on 26 June for our annual meeting, which saw the launch of our annual report for April 2018-19. The report provides an overview of all our work and achievements during this period, such as: The work we have done to improve people’s experiences...
Helping GPs to help you
A checklist to help GPs make their services more accessible and responsive is being sent to all GP practices across County Durham – based on the feedback you’ve shared with us about your experiences. Endorsed by the local clinical commissioning group, our checklist and recommendations aim to help...
Wards taking better care of people's hearing aids after calls to our team
Last year, our information and signposting team noticed a spate of calls from patients in University Hospital North Durham (UHND) complaining that hearing aids or dentures had been accidentally lost or thrown away on the wards. We took this information to the patient experience team at County...
Improvements being made to wards following our Enter and View visits
Marianne Patterson, our project lead, recently attended a meeting of the County Durham and Darlington NHS Foundation Trust patient experience forum and was excited to hear a lot of talk about the Enter and View visits our team has carried out at the trust's main hospitals together with Healthwatch...
Shining our spotlight on hospital services
We've been busy gathering information about patient experience on a number of wards at University Hospital of North Durham. The aim was to help County Durham and Darlington NHS Foundation Trust improve the quality of services by identifying areas of good practice that can be shared between wards...
