COVID-19 Update: We're still here for you

An update on our service with regards to coronavirus outbreak and the national lockdown.
Healthwatch infographic- coronavirus

Due to developments regarding the COVID-19 pandemic, we will be changing the way we work over the coming weeks. Trying to delay the spread of the virus, as well as supporting the NHS, local communities and individuals where we can is our top priority at this difficult time.

Therefore all of our public engagement events are postponed until further notice, including our Enter and View visits. We would like to apologise to anyone who may have had a session planned with us and hope you understand this decision given the need to limit unnecessary risk to the public.

However, we want to assure you that we are still here for you- you can still share your experiences of health and social care services via the 'have your say' page on our website, or by contacting us on our free phone number 0800 3047039.

Our aim as a local Healthwatch remains to equip people with relevant information about how and where to get support they need. However, we cannot provide any clinical advice, including advice on symptoms of COVID-19, managing medications, or whether to self-isolate. We would advise you to look at the NHS 111 website for clinical advice.  

We also want to help isolated individuals receive useful public health information as local and national messages are continually being updated. If you are worried about anyone who might not be getting the information they need, please get in touch.

As new information emerges, we will try to keep you as informed as possible. The situation is changing rapidly, so it is important to remain community-minded, only listen to official advice and keep yourself and others safe.

We hope to see you soon.

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