Support available in County Durham for those struggling during the COVID-19 Pandemic

A new helpline, webpage and support network which has been set up by Durham County Council to help people in County Durham who are struggling during the Coronavirus pandemic.
woman standing outside

Following government advice that people with certain health conditions must stay isolated for the next 12 weeks in order to be shielded from the virus, Durham County Council wants to reassure residents that they will receive the help they need. County Durham Together has been set up by the council to provide people with support, either through established networks of community or volunteer groups, or from the council itself through staff volunteers. They will be able to help with a number of requests, such as food shopping, deliveries, general help and guidance, or someone who can listen and support.

People are advised to accept help from friends, family and neighbours where possible, but anyone in need of extra support can find a list of local groups on the council’s website or fill in the Coronavirus help form at

Alternatively, help can be accessed by emailing or calling 03000 260 260.

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