Highlighting how our work is helping improve local services
Our annual meeting at Spennymoor Leisure Centre provided the perfect opportunity to launch our annual report, which showcases our key projects and achievements from the last year.
From GP appointment systems to noise levels on hospital wards... find out what we've been looking at over the last 12 months and how commissioners and service providers are responding to our recommendations. Read more.
Helping GPs to help you
A checklist to help GPs make their services more accessible and responsive is being sent to all GP practices across County Durham – based on the feedback you’ve shared with us about your experiences.
From improving reception facilities to making appointment systems easier to navigate, our checklist aims to help GPs ensure their practices are meeting people’s needs - and is already leading to service improvements. Find out more.
Wards taking better care of people's hearing aids after feedback to our team
A spate of calls to our information and signposting team has led to improvements in how wards at University Hospital North Durham ensure patients' hearing aids, glasses and dentures are kept safe.
