Work Plan 2020/21
Since the start of the pandemic, the way we usually work has had to be adapted to coincide with government rules and guidelines. This means our work plan has been carried out differently so far, with all work being completed remotely until it is safe to continue with face to face engagement. As a result of a public vote, the areas we are focusing on are:
- Getting help from your GP
- Home care services
- Young people’s mental health services
- Diagnosis and treatment for cancer & other conditions
We are also continuing to work on a number of regular items on the Work Plan for Healthwatch County Durham:
- Volunteering
- Information and signposting
- Enter and View visits (this will continue once it is safe to do so)
If you would like to find out more about our work, or would like to share any feedback on local health or social care services, please call us on 0800 304 7039 or email healthwatchcountydurham@pcp.uk.net
Coronavirus Information and Advice
- For the latest infromation and advice about coronavirus, please see the NHS overview
- For updates on the current situation in the UK please see the government response
- To access the NHS 111 on-line service to check if you need medical help please click here
- For the latest updates from Durham County Council please check their website
Please be aware that the coronavirus situation is continually changing, so information and advice is being updated regularly. Only take advice from official sources.
Healthwatch County Durham: COVID-19 Update
Due to COVID-19, we are currently working from home and with a reduced staff team. Trying to minimise the spread of the virus, as well as supporting the NHS, local communities and individuals where we can is our top priority at this difficult time.
Therefore all of our public engagement events are postponed until further notice, including our Enter and View visits. We would like to apologise to anyone who may have had a session planned with us and hope you understand this decision given the need to limit unnecessary risk to the public.
However, we want to assure you that Healthwatch County Durham is still here for you- you can still share your experiences of health and social care services via the 'contact us' page on our website, or by calling us on 0800 3047039. For futher information please see our news update
Keep safe and we hope to see you soon!
Make services easier to access say residents
Around 2,500 people across the North East and North Yorkshire shared their views with Healthwatch on how the NHS long-term plan should be implemented in their communities.
A common priority among people in County Durham was to see more services available in their local areas that didn't require excessive travel. Find out more about what people had to say.
