Make services easier to access say residents
Around 2,500 people across the North East and North Yorkshire shared their views with Healthwatch on how the NHS long-term plan should be implemented in their communities.
A common priority among people in County Durham was to see more services available in their local areas that didn't require excessive travel. Find out more about what people had to say.
Helping GPs to help you
A checklist to help GPs make their services more accessible and responsive is being sent to all GP practices across County Durham – based on the feedback you’ve shared with us about your experiences.
From improving reception facilities to making appointment systems easier to navigate, our checklist aims to help GPs ensure their practices are meeting people’s needs - and is already leading to service improvements. Find out more.
Wards taking better care of people's hearing aids after feedback to our team
A spate of calls to our information and signposting team has led to improvements in how wards at University Hospital North Durham ensure patients' hearing aids, glasses and dentures are kept safe.
