Helping GPs to help you
A checklist to help GPs make their services more accessible and responsive is being sent to all GP practices across County Durham – based on the feedback you’ve shared with us about your experiences.
From improving reception facilities to making appointment systems easier to navigate, our checklist aims to help GPs ensure their practices are meeting people’s needs - and is already leading to service improvements. Find out more.
Speedy referrals help people with dementia live well
A speedy diagnosis - and being able to access specialist support quickly - makes a great difference to the wellbeing of people with dementia and their families.
That's one of the findings of our latest report into dementia services in County Durham - all based on feedback from those with direct experience of local services. Read more.
Still time to share your views about BAGH Ward 6
The announcement of the possible closure of Ward 6 at Bishop Auckland General Hospital left many people feeling concerned. We've started work on an independent project to gather the views of patients and the public about the ward and their ideas for potential future service models.
Our team will also be available in the coffee shop at Bishop Auckland General Hospital from 2pm to 4pm on Wednesday 29 May for members of the public to drop in and talk to us. You can also contribute feedback by email, our website or by calling our team on 0800 304 7039 if you have a view on the future of the ward.
Wards taking better care of people's hearing aids after feedback to our team
A spate of calls to our information and signposting team has led to improvements in how wards at University Hospital North Durham ensure patients' hearing aids, glasses and dentures are kept safe.
