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Giving local people a voice on health and social care services in County Durham

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Important information regarding NHS test and trace


If NHS Test and Trace calls you by phone, the service will be using a single phone number 0300 0135 000.

 The only website the service will ask you to visit is https://contact-tracing.phe.gov.uk.

 Contact tracers will NEVER:

 ➡️Ask you to dial a premium rate number to speak to us (for example, those starting 09 or 087)

 ➡️Ask you to make any form of payment

 ➡️Ask for any details about your bank account

 ➡️Ask for your social media identities or login details, or those of your contacts

➡️Ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone

 ➡️Ask you to purchase a product

 ➡️Ask you to download any software to your device or ask you to hand over control of your PC, smartphone or tablet

 ➡️Ask you to access any website that does not belong to the Government or NHS



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