News and reports

Miscarriage affects many families, yet it’s a topic that is often overlooked. This report brings together real stories from people across County Durham who have experienced miscarriage, highlighting what helped, what didn’t, and where support services can be improved.

The You Told Us report highlights the experiences, feedback and concerns shared by local people about health and social care services. This report showcases what’s working well, identifies areas for improvement and demonstrates how residents’ voices are helping to shape better care across County Durham.

The You Told Us report highlights the experiences, feedback and concerns shared by local people about health and social care services. This report showcases what’s working well, identifies areas for improvement and demonstrates how residents’ voices are helping to shape better care across County Durham.

News Update on health and social care in County Durham, and updates on Healthwatch County Durham News for September 2025.

You've told us that you've experienced problems registering with a GP. This article explains more about how to register with a gp, what your rights are and what to do if you're refused the right to register.

Each month, we look back at the feedback we receive to identify the key themes emerging across health and social care in County Durham. This helps us to understand what is important to local people and decide what areas we might need to focus on.
In this July 2025 update we tell you what the most common areas of feedback were, and also what we have been doing over the last month.

Healthwatch County Durham is part of a network of 14 local Healthwatch that work together to improve health and care services both regionally and nationally. Funding from our Integrated Care Board helps us to look at services across the whole of the North East and North Cumbria, to get a picture of health across the whole region.

This report provides highlights of some of the work we covered during 2024-25.

News Update on health and social care in County Durham, and updates on Healthwatch County Durham News for August 2025.

Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.

Each month, we review the feedback we receive to identify the key themes emerging across health and social care in County Durham. Gaining a clear understanding of this feedback helps shape our future engagement priorities, ensuring we are actively listening to our residents and focusing on the issues that matter most to them.

We've published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the ones they are offered. But what choices should you get at your GP practice?

This report presents the findings from our authorised representatives' 'Enter and View' visit across all Community Mental Health Teams in County Durham between February 2024 and January 2025, where they gathered valuable feedback from service users and staff.