News and reports

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Our annual report shows the work and achievements we have made over the year.

Research into the experience of service users with a learning disability in County Durham.

Research into the accessibility of care home websites, carried out by Healthwatch County Durham's ‘Enter & View’ representatives.

Our report looks into the experiences of people with learning disabilities accessing annual health checks.

Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.