News and reports

As part of the Healthwatch Tees Valley network, we worked with other local Healthwatch on an engagement project to gather feedback from patients, carers, and the wider community, helping the hospitals focus on areas for improvement.

This report presents the findings from our authorised representatives' 'Enter and View' visit to Chester le Street Community Mental Health Unit on 6th November where they gathered valuable feedback from service users and the staff.

News Update on health and social care in County Durham, and updates on Healthwatch County Durham News for March 2025.

In this report we have brought together all our feedback from young people (aged 14-24) and their experiences of mental health. We spoke to young people in a variety of settings such as schools, universities and community centres.

Learn what NHS 111 is and how you can use the service to book an A&E appointment

This report presents the findings from our authorised representatives' 'Enter and View' visit to Lanchester Road Hospital on 24th October 2024, where they gathered valuable feedback from service users.

News Update on health and social care in County Durham, and updates on Healthwatch County Durham News for February 2025.

A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?

GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.

This report presents the findings from our authorised representatives' 'Enter and View' visit to Enterprise House on 11th September 2024, where they gathered valuable feedback from service users.

This report presents the findings from our authorised representatives' 'Enter and View' visit to Derwent Clinic on 29th August 2024, where they gathered valuable feedback from service users.

In 2023 we visited GP Surgeries as part of our Enter and View Programme. We gathered patient feedback and gave recommendations to the practices. In this report, we have gathered the data from all our visits to look at trends and what patients think of GP surgeries in County Durham.