Staying With People: What Lived Experience Tells Us About Mental Health Support

People across County Durham and Tees Valley have been telling us the same thing for years.

When support works, it’s because someone stays, listens, and follows through.

When it doesn’t, people are left navigating services alone, repeating their story, waiting for calls that don’t come, and reaching crisis without the support they need.

Working with the five local Healthwatch teams across the Tees Valley we've produced a joint report which was developed in response to Tees, Esk and Wear Valleys NHS Foundation Trust’s request.

This report brings together real experiences from people, families and carers, showing what helps, what doesn’t, and what needs to change.
 

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Staying With People: Mental Health Support

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