News and reports

In this report we have gathered feedback from patients to find out what people's experiences are of hospital discharge, what plans were in place for them and support received when they leave hospital.

This report looks at the findings from when our authorised representatives visited Bridge End Surgery as ‘Enter and View’ and asking for feedback from the patients.

This report focuses on what it is like for people in the d/Deaf community to access GP-led services in County Durham and what support they have received and what further support would help them. We have also spoken to GP practices to find out what support they provide to the d/Deaf community.

This report looks at the findings from when our authorised representatives visited Great Lumley Surgery as ‘Enter and View’.

Our trained representatives went into Tow Law Surgery on 28th June 2023 to get feedback from the patients using the doctors surgery. We carried out 11 individual interviews with patients and left surveys in the reception area prior to our visit and 7 were completed beforehand.

Below are some recommendations we have suggested to the surgery, you can find out more by reading our report linked below.

This report looks at the findings from when our authorised representatives visited Ushaw Moor Surgery as ‘Enter and View’.

This report looks at the findings from when our authorised representatives visited Meadowfield Surgery as ‘Enter and View’.

Discover what we've been up to over the last year, and how we have helped you to share your views and experiences in health and social care.

This year when we asked the public about our work plan priorities, accessing GP services was still one of the priorities they identified.

Lights, camera, action! Check out Healthwatch County Durham's new video diaries, showcasing young people's experiences of mental health, services and support in County Durham.

Our Over to You report reviews what is important to you and the people of County Durham about health and care.

An update on accessing NHS dentistry. Our team know that many of you are experiencing problems accessing both routine and emergency NHS Dental care.