This report presents the findings from our authorised representatives' 'Enter and View' visit across all Community Mental Health Teams in County Durham between February 2024 and January 2025, where they gathered valuable feedback from service users and staff.
Read our latest Annual Report to find out about the work we did in 2024-2025, and how we have made a difference to people using health and care services.
Like us, you may have seen the news this weekend regarding the government’s decision to close Healthwatch, including Healthwatch England and the network of over 150 local Healthwatch.
Like us, you may have seen the news this weekend regarding the government’s decision to close Healthwatch, including Healthwatch England and the network of over 150 local Healthwatch.
In this report we looked at how much people in County Durham knew about the Pharmacy First service and how it was being used and find out people's experiences of using this service what was working well and what if anything could be improved.
This report presents the findings from our authorised representatives' 'Enter and View' visit to The Goodall Centre on 28th January 2025, where they gathered valuable feedback from service users.
Healthwatch across the North East and North Cumbria worked in partnership with NHS North East and North Cumbria on the BIG Conversation with a region-wide survey and series of focus groups to find out what matters most to women and girls when it comes to their health. You can read the findings and the recommendations report below.
As part of the Healthwatch Tees Valley network, we worked with other local Healthwatch on an engagement project to gather feedback from patients, carers, and the wider community, helping the hospitals focus on areas for improvement.
This report presents the findings from our authorised representatives' 'Enter and View' visit to Chester le Street Community Mental Health Unit on 6th November where they gathered valuable feedback from service users and the staff.
Report
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