News and reports

This report presents the findings from our authorised representatives' 'Enter and View' visit to Derwent Clinic on 29th August 2024, where they gathered valuable feedback from service users.

In 2023 we visited GP Surgeries as part of our Enter and View Programme. We gathered patient feedback and gave recommendations to the practices. In this report, we have gathered the data from all our visits to look at trends and what patients think of GP surgeries in County Durham.

News Update on health and social care in County Durham, and updates on Healthwatch County Durham News for December 2024.

The cost of living crisis has put many people under financial strain, and NHS prescriptions costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication.

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

News Update on health and social care in County Durham, and updates on Healthwatch County Durham News for November 2024.

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.

People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

News Update on health and social care in County Durham, and updates on Healthwatch County Durham News for October 2024.

People often contact us to ask about getting a GP appointment.
We have worked with a range of professionals to gather information in response to questions and issues raised by local people. We cover the most common questions and answers in this document.

In this report we gathered people's experiences of being on a hospital waiting list for treatment or care and how this affected them to better understand what was happening in County Durham.