Modern GP Access Report
This report shares what people across the North East and North Cumbria have told Healthwatch about Modern General Practice Access (MGPA). It brings together early insights gathered through conversations in communities, engagement events, and a survey that remains open. It aims to give a clear picture of what’s working well, where people are struggling, and what could make things easier in the future.
Modern General Practice Access (MGPA) is the new national framework that replaces the former Primary Care Access Recovery Plan (PCARP). During the period of this work, many materials in circulation, including banners, leaflets and engagement tools, still refer to PCARP. In this report, any reference to PCARP reflects that earlier branding. All insight presented relates to people’s experiences of MGPA.
Thank you to the North East and North Cumbria ICB, the 14 local Healthwatch organisations, and to the many people who shared their views with us. Most importantly, we thank all the residents across the North East and North Cumbria who took the time to speak to us.
Downloads
Healthwatch Modern GP Access Report
