Medication Changes: Information for Patients

This report shares what people across the North East and North Cumbria have told Healthwatch about Modern General Practice Access (MGPA). It brings together early insights gathered through conversations in communities, engagement events, and a survey that remains open. It aims to give a clear picture of what’s working well, where people are struggling, and what could make things easier in the future.

Healthwatch County Durham visited Beaconsfield Court Care Home to understand residents’ experiences and assess the quality of care provided. Overall, the home is described as caring, friendly, and homely, with residents feeling safe and generally well supported.