1. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  2. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    ​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  3. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  4. Getting the most out of the virtual health and care experience

    Advice and Information -

    National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  5. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

  6. Information on Coronavirus

    Advice and Information -

    Find out what to do if you have COVID-19 symptoms, where to go for support and how you can help stop the spread.

  7. Think you need to go to A&E? Call NHS 111 first

    Advice and Information -

    The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.

  8. Looking after someone? Know your rights

    Advice and Information -

    Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.

  9. Life in a Domestic Abuse refuge during the COVID pandemic

    Report -

    Healthwatch County Durham talked to frontline staff and clients from local refuges about how women are being supported in Domestic Abuse refuges in County Durham during the COVID pandemic.

  10. Pharmacies Services or Dispensing Doctors in County Durham

    Report -

    Our report looks into the experiences of people accessing pharmacy services in County Durham.

  11. Research into People’s COVID-19 Lockdown Experiences

    Report -

    Our report looks at people’s experiences of using health and social care services during the COVID-19 lockdown in County Durham.

  12. Enter and View Report: Devonshire House

    Report -

    Our report looks at the findings from when our authorised representatives visited Devonshire House care home in Bishop Auckland.

  13. Enter and View Report: Howlish Hall

    Report -

    Our report looks at the findings from when our authorised representatives visited Howlish Hall care home in Bishop Auckland.

  14. Annual Report 2019/2020

    Report -

    Our annual report shows the work and achievements we have made over the year.

  15. July 2020 Board Meeting Minutes

    Report -

    Take a look at the minutes from our Board meeting held on 1st July 2020.

  16. September 2020 Board Meeting Minutes

    Report -

    Take a look at the minutes from our Board meeting held on 9th September 2020.

  17. Cancer and coronavirus

    Advice and Information -

    If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised as we emerge from the COVID-19 pandemic.

  18. Maternity support during COVID-19

    Advice and Information -

    Read about how coronavirus could affect you, your baby and your pregnancy care.

  19. May 2020 Board Meeting Minutes

    Report -

    Take a look at the minutes from our Board meeting held on 6th May 2020.