Accessibility checklist for GP surgeries
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.
Advice and Information
What should you expect when it comes to care for your teeth?
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
Seven pieces of information that you should expect to receive after being diagnosed with dementia
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
Thinking about end of life care for you and your family
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
Do you need help getting to hospital?
Find out what support is available to help you travel to your hospital appointments.
Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
Where can I go to get help for my health out of hours?
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
The Accessible Information Standard: Your rights in health services
The Accessible Information Standard (AIS) ensures that people who have a disability, impairment or sensory loss can access and understand information about their health and care. It was introduced in 2016 and updated more recently to improve how organisations meet people's communication needs.
It applies to organisations providing NHS and publicly funded adult social care services.
It applies to organisations providing NHS and publicly funded adult social care services.
Top 10 ways to get the most out of your dental appointment
Everyone should be able to access good quality NHS dental services in County Durham. Whether you're attending a routine check-up or need treatment, knowing what to expect can help you feel more confident and make the most of your dental appointment.
10 top tips to get the most out of your GP appointments
We know from our conversations with the public that some patients report feeling rushed during GP appointments and sometimes struggle to make themselves heard.