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Advice and Information

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Elderly man and woman talking together at a Healthwatch event

Seven pieces of information that you should expect to receive after being diagnosed with dementia

Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
12 June 2019
An elderly man wearing a hat smiling at the camera

Thinking about end of life care for you and your family

End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
5 June 2019
Woman stood in front of an ambulance

Do you need help getting to hospital?

Find out what support is available to help you travel to your hospital appointments.
22 May 2019
A man and a woman standing looking at the camera

Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
Three Healthwatch staff members standing outside a hospital

Where can I go to get help for my health out of hours?

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
Two women stood in a courtyard with their arms round each other

What should you expect from home care services?

The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
An elderly woman smiling at the camera

The Accessible Information Standard - What you can expect from services

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Dentist wearing goggles and mask

10 top tips to get the most out of your dental appointment

Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
29 November 2016
A nurse standing in a hallway in a hospital

10 top tips to get the most out of your GP appointment

We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
25 November 2015

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