Advice and information | Healthwatch Countydurham
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Advice and information

Nurse smiling
What to expect when waiting for care
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
8 September 2021
Young person stood outside
Managing your mental health as lockdown eases
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing.
26 July 2021
Dentist with face covering
How to get an NHS dentist appointment during COVID-19
Routine dental care has had to change because of COVID-19, with many people struggling to access NHS services. Here’s some information on how to access an NHS dentist now COVID-19 restrictions are eased.
16 July 2021
Man stood outside near a roundabout and in front of a bus
COVID-19 vaccine: what you need to know
Take a look about what you need to know about the COVID-19 vaccination programme including how you will know when it's your turn, where to go, and why it's important.
13 January 2021
Man standing infront of a Healthwatch Talk to Us sign at a community event
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
21 December 2020
Woman washing her hands
Information on Coronavirus
Find out what to do if you have COVID-19 symptoms, where to go for support and how you can help stop the spread.
21 December 2020
Healthwatch Volunteer at a community event speaking to a woman in a wheelchair
Looking after someone? Know your rights
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
25 November 2020
Ambulance parked outside A&E
Think you need to go to A&E? Call NHS 111 first
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.
3 November 2020
Woman stood infront of an elevator
Getting the most out of the virtual health and care experience
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
Mother holding baby
Maternity support during COVID-19
Read about how coronavirus could affect you, your baby and your pregnancy care.
28 May 2020
Woman speaking to member of public at community event
What is domestic abuse and how can I get support?
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
Man stood outside
Cancer and coronavirus
If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised as we emerge from the COVID-19 pandemic.
28 April 2020
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