1. COVID-19 Vaccine Programme

    Report -

    Our report explores the views about the COVID19 vaccination programme of people in County Durham.

  2. Access to GP Services

    Report -

    Our report looks into the experience of people in County Durham when accessing advice, information and appointments at their GP practice since the start of the COVID-19 pandemic.

  3. Healthwatch County Durham Complaints Policy

    Report -

    Anyone directly affected by the way Healthwatch County Durham has carried out its functions may express their concern or make a complaint under Healthwatch Durham's Complaints Policy.

  4. Healthwatch County Durham Background Information

    Report -

    Information on what Healthwatch County Durham does.

  5. Healthwatch County Durham Decision Making Policy

    Report -

    Setting Priorities for Healthwatch County Durham and Initial Criteria for consideration.

  6. Healthwatch County Durham Enter and View Policy

    Report -

    Our policy describes the arrangements for Healthwatch County Durham's Enter and View Authorised Representatives to visit premises providing health and/or care services within County Durham for the purpose of observing services and service delivery.

  7. Healthwatch County Durham Finances 2020-21

    Report -

    To help us carry out our work we receive funding from our local authority under the Health and Social Care Act 2012. Please see the attached document below for further details about our income and expenditure for 2020-21.

  8. Healthwatch County Durham Freedom of Information Policy

    Report -

    The Freedom of Information Act 2000 (AOIA) gives rights of public access to recorded information held by public authorities (such as Healthwatch County Durham).

  9. Healthwatch County Durham Conflict of Interest Policy

    Report -

    The purpose of the conflict of interest register is to ensure that the decision-making of Healthwatch County Durham is publicly accountable.

  10. Healthwatch County Durham Meaningful Engagement Statement

    Report -

    This statement shares our approach to engagement and how we intend to make it meaningful.

  11. Healthwatch County Durham Performance and Dealing with problems

    Report -

    This process is only for dealing with concerns with the volunteer relationship; for other concerns or complaints please refer to the Complaints Policy.

  12. Healthwatch County Durham Volunteer Handbook

    Report -

    Our volunteer handbook explains what you can expect as a volunteer with Healthwatch County Durham.

  13. Healthwatch Volunteer Roles

    Report -

    Volunteers support the engagement work of Healthwatch Durham across the local community by channelling the views of local people and telling us what matters to people who use health and social care services.

  14. December 2020 Board Meeting Minutes

    Report -

    Take a look at the minutes from our Board meeting held on 15th December 2020.

  15. March 2021 Board Meeting Minutes

    Report -

    Take a look at the minutes from our Board meeting held on 9th March 2021.

  16. Board Governance Arrangements

    Report -

    The Healthwatch County Durham Board is required to adopt suitable Governance Arrangements.

  17. Annual Report 2020/21

    Report -

    Our annual report shows the work and achievements we have made over the year.

  18. Young People's Attitudes to the COVID19 Vaccination Programme

    Report -

    Our report looks at the views of young people in County Durham towards the COVID-19 vaccine programme.

  19. June 2021 Board Meeting Minutes

    Report -

    Take a look at the minutes from our Board meeting held on 1st June 2021.

  20. Healthwatch County Durham Code of Conduct Policy

    Report -

    Our code of conduct sets out the expectations Healthwatch County Durham has of all those who work or carry out activities for it, in a voluntary or paid capacity, including board members, employees, students and volunteers.