1. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  2. Learning Disability Annual Health Check Engagement

    Report -

    Our report looks into the experiences of people with learning disabilities accessing annual health checks.

  3. Care Home Website Report

    Report -

    Research into the accessibility of care home websites, carried out by Healthwatch County Durham's ‘Enter & View’ representatives.

  4. Learning Disabilities Care Home Report

    Report -

    Research into the experience of service users with a learning disability in County Durham.

  5. Annual Report 2016/2017

    Report -

    Our annual report shows the work and achievements we have made over the year.

  6. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  7. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  8. Bowel Cancer Screening in County Durham

    Report -

    Our report looks into the uptake of bowel cancer screening in County Durham

  9. Maternity Services Report

    Report -

    Our report investigates the experiences of mothers feeding their new-born babies and smoking during pregnancy.

  10. Using pharmacies or dispensing doctors in County Durham

    Report -

    Our report looks into the experiences of people accessing pharmacy services in County Durham.

  11. Sustainability & Transformation Plans, incorporating the Better Health Programme

    Report -

    An independent observations report on engagement activities across County Durham.

  12. Enter and View Report: ‘Intrahealth’ Chilton Pharmacy

    Report -

    Our report looks at the findings from when our authorised representatives visited ‘Intrahealth’ Pharmacy in Chilton as part of the positive Pilot ‘Enter and View’.

  13. Enter and View Report: Silverdale Family Practice

    Report -

    Our report looks at the findings from when our authorised representatives visited Silverdale Family Practice in South Hetton as part of the positive Pilot ‘Enter and View’.

  14. Enter and View Report: John Low Ltd. Pharmacy

    Report -

    Our report looks at the findings from when our authorised representatives visited John Low Ltd. Pharmacy in Consett.

  15. Health screening in County Durham

    Report -

    Our report looks into the experiences of vulnerable women and the uptake of health screening in County Durham