1. Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
  2. Report -

    Our report looks into the experiences of people with learning disabilities accessing annual health checks.
  3. Report -

    Research into the accessibility of care home websites, carried out by Healthwatch County Durham's ‘Enter & View’ representatives.
  4. Report -

    Research into the experience of service users with a learning disability in County Durham.
  5. Report -

    Healthwatch County Durham talked to frontline staff and clients from local refuges about how women are being supported in Domestic Abuse refuges in County Durham during the COVID pandemic.
  6. Report -

    See our latest annual report for 2021-22 and discover our areas of priority for 2022-23.
  7. Blog -

    Derwentside and Easington have released a full calendar month of activities for all the family!

    Thanks to Home Group & Durham Mental Health Wellbeing Alliance, you'll never be bored this summer holiday!
  8. News -

    Healthwatch is working with the NHS to improve the wellbeing of people in our area and across the region.
  9. Blog -

    We had a weekend of fun, sun and engagement with the public and received some great feedback!
  10. Advice and Information -

    Getting enough sleep is important as it refreshes us, makes us feel more prepared for the day and makes us more resilient to whatever life throws our way. Have a look at these top tips to help you get a good night's sleep.
  11. Report -

    This report focuses on what it is like for people in the d/Deaf community to access GP-led services in County Durham and what support they have received and what further support would help them. We have also spoken to GP practices to find out what support they provide to the d/Deaf community.
  12. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  13. Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
  14. Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.
  15. Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
  16. Advice and Information -

    National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
  17. Report -

    An independent observations report on engagement activities across County Durham.
  18. Report -

    Our report looks at patient access to stroke support services in County Durham.
  19. Report -

    Our report explores women's experiences of cervical screening in County Durham.
  20. Report -

    Our report looks into the experience of patients in County Durham booking a GP appointment.
  21. Report -

    Our report looks into the experience of primary care staff and patients in County Durham
  22. Report -

    Our report looks at the findings from when our authorised representatives visited Silverdale Family Practice in South Hetton as part of the positive Pilot ‘Enter and View’.
  23. Report -

    Our report looks at the findings from when our authorised representatives visited Great Lumley Surgery in Chester Le Street as part of the positive Pilot ‘Enter and View’.
  24. Report -

    Our report looks into the experience of people in County Durham when accessing advice, information and appointments at their GP practice since the start of the COVID-19 pandemic.
  25. Report -

    Our report looks at the findings from when our authorised representatives visited Charlton House, Tow Law Surgery.
  26. Report -

    Our report looks at the findings from when our authorised representatives visited Lanchester Medical Centre.
  27. Report -

    Our report looks at the findings from when our authorised representatives visited Esh Winning Surgery, Durham.
  28. Report -

    Our report looks at the findings from when our authorised representatives visited Ushaw Moor Surgery.
  29. Report -

    Our report looks at the findings from when our authorised representatives visited Meadowfield Surgery.
  30. Report -

    Our report looks at the findings from when our authorised representatives visited Sir Bobby Robson House at Langley Park Surgery.
  31. Report -

    Our Executive Summary shares some of the common themes from our conversations with patients and observations from our representatives during our GP Practice Enter and View visits in 2018.
  32. Report -

    Our report looks at the findings from when our authorised representatives visited Sacriston Medical Centre,
  33. Report -

    Our report looks at the findings from when our authorised representatives visited The Haven Surgery in Burnhope.
  34. Report -

    Our report looks at the findings from when our authorised representatives visited Murton Medical Group in Seaham.
  35. Report -

    Our report looks at the findings from when our authorised representatives visited Willington Medical Group.
  36. Report -

    This year when we asked the public about our work plan priorities, accessing GP services was still one of the priorities they identified.
  37. News -

    Our Enter and View programme is back
  38. Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.